Customer records · Made in UAE
Remember the customer, their time and their last visit.
Open a customer’s record to check previous bills, prepaid playing time, wallet credit and useful notes. Returning PC players can have their own username and PIN.
Find the right customer.
Search the customer list and open their profile. Staff can check the details even if a different team member served that person last time.
- Find customer contact details.
- See their recorded visits and spending.
Keep notes the next shift can use.
Add relevant notes to the customer’s profile. The next person at the counter can read them when the customer returns.
- Keep notes with the customer record.
- Make useful information available to your team.
Look up an earlier bill.
If a customer asks about a previous payment, check their bill history. You can also review their recorded visits from the same profile.
- Open previous bill details.
- Check recorded customer activity.
Check their time before they play.
The customer profile keeps prepaid playing time and wallet credit alongside their visit history. Staff can record a recharge and look up earlier time and wallet activity.
- See the customer’s remaining prepaid time.
- Review recorded time and wallet transactions.
- Keep PC sign-in details in the customer profile.
Original GAMEPOZ screens
See it in the software.
See the actual interface behind these features. Click a screen to enlarge it.
A returning customer
“Can you check my bill from last week?”
Search for the customer, open their bill history and find the visit. You don’t need to rely on someone remembering the amount.
A few useful details
Common questions.
What can I keep in a customer record?
Customer details, notes, recorded activity and bill history.
Can I see who comes back?
Yes. Customer reports show new and returning customers based on recorded visits.
Gaming centre software · Made in UAE
See GAMEPOZ working for your centre.
Book a demo of tables, playing sessions, automatic lights, food orders and bills.