Frequently asked questions

The details you’d ask about at the counter.

Choosing software starts with practical questions. Here are straightforward answers about the workflows covered by GAMEPOZ, and what you’re seeing in the preview.

Finding the right fit

What is GAMEPOZ?

GAMEPOZ is game center management software. It brings station sessions, bills, food and drink orders, customer records and business insights into the same daily workflow.

Which types of venue does it suit?

The product covers PC gaming, console lounges and cue-sports stations. Food and beverage orders can be part of the same visit, making the workflow relevant to gaming cafés and mixed venues too.

Is the product preview a live account?

No. It is an interactive illustration with fictional example data. You can use its tabs and station filters to explore the kinds of information in the product; it does not start sessions or change a real venue’s records.

Running the visit

Can the team see which stations are free?

Station cards show availability and relevant details, including capacity and rates. Categories and station search help your team find the part of the floor they need.

Can game time, food and drinks go on one bill?

Yes. Session charges and menu items can be reviewed together in the bill details before settlement. Open-bill search helps the team find the visit they need.

How do food orders reach the kitchen?

The menu workflow includes categories, item search and quantity controls. Your team can add the items and use the kitchen action to send the relevant order onward.

What can the team see about a returning customer?

Customer profiles include notes, activity and bill history. The customer list also includes visits and spend, giving your team a place to review the information recorded for that person.

Reviewing the business

What is included in Station Insights?

Station Insights includes station availability, occupancy, session duration, revenue by station type and busy hours. This is a period-based review, alongside the operational station view.

What is included in Customer Insights?

Customer Insights covers recorded visits, new and returning customers, visit frequency and peak visiting periods. Peak days and hours relate to recorded customer activity, including named bills.

Are memberships and inventory included in these feature pages?

No. The features covered here are station management, billing, kitchen orders, customer records and insights. Memberships, inventory, expenses and staff-performance reporting are not presented here as available features.

Take a closer look

See the workflow for yourself.

Open the platform preview or explore the feature that matters most to your venue.

Explore the platform